 |
|
"Liz is the acknowledged expert on Customer Service Process Management. Her ability to understand your current operation quickly and then to provide a way to service your customers is truly amazing. Her solutions are workable, people friendly and cost efficient. Liz is a true pro and a delight to work with in solving problems and improving service."
CEO
Business to Business Marketer "Liz Kislik is one of those rare intelligent, high-energy, quick-study people who can be useful to a client practically from the moment she walks in the door...One particularly useful element in Liz's approach to problem-solving is her ability to comment on 'big-picture' issues, but to move into a range of specific, implementable potential solutions. She can go back and forth between the abstract and philosophical and the practical with great skill and imagination."
President
Nonprofit organization "Your analysis of the problem is right on target...Calling you in on this was one of the 10 best decisions I made this year."
Vice President
Operations, Consumer merchandise catalog "Liz is great! She helped us develop customer service policies and training methods that build customer loyalty and profits."
COO
Consumer specialty catalog As ever, our Ms. Liz makes it better...and smarter.
Chief Interactive and Direct Officer,
Global Marketing Communications Agency "Your presentation surpassed even your very fine reputation! You are a born teacher and a superb professional."
Vice President
Nonprofit organization "You were a breath of fresh air at a difficult time. Thanks from all of us for your positivity and the lift you gave to the organisation. We are busy incorporating your ideas in our improvement programme and the next time we meet I will be showing you progress!"
COO
Continuity Marketer "Thanks so much for giving us what we need to be successful training our reps. We really appreciated your style and attitude! We know we will use what you've shown us."
Staff Trainers
Financial Services company "Her approach had immediate benefits, in that consciousness was raised by the customized and operation sensitive process that she uses."
Sr. VP
Direct Marketing Agency "Liz's thorough knowledge of telephone marketing, her insights about people and organizations and her ability to deliver top quality resource materials were all tremendously helpful to us."
Marketing VP
Direct Marketing Publisher "I learned so much from you... you modeled a conscious and compassionate management style."
Catalog Director
Consumer children's catalog "Liz's breadth of experience and honest, straightforward manner helped our customer service department through the tough transition of restructuring. We are more productive as a result."
Call Center Director
Nonprofit organization "You are living proof that high standards and ethical sensitivity are a critical part of business success."
CEO
List Management company |
Biography |
Services |
Articles |
Testimonials |
Ask Liz
Resources |
Contact Us |
Privacy Policy |
Home