It’s so much easier to critique what you can see than it is to conceptualize something that doesn’t exist yet. Our ideas of the future are often vague, as if we’re trying to throw together a complex clay sculpture without an armature. Michelangelo said, “Every block of stone has a statue inside it, and it [...]
February 26, 2013 – 10:02 am
There’s always another point of view. In old fables about whether any specific event or circumstance signifies good luck or bad, the moral always depends on your individual context and outlook. I’m interested in hearing your point of view on the following story. Do you see a definitive right and wrong? Or a “righter” and [...]
December 11, 2012 – 10:04 am
When people talk to you, do you hear everything they’re communicating? Do you recognize the meaning in people’s voices as well as their words to understand what they’re really telling you? Once you’ve known someone for a while you can often “hear” their voice as you read their emails or their Facebook posts. But to [...]
October 23, 2012 – 10:07 am
Here’s a small example of how we can prevent ourselves from perceiving reality when our expectations get in the way: Last week I was scheduled to fly to Las Vegas for the Direct Marketing Educational Foundation board meeting and annual awards dinner followed by the Direct Marketing Association’s annual conference. I’ve been going to these [...]
“How about if Part III gives advice for those with managers who fit these descriptions?” A discerning reader posed that question after reading my last two blogs, A New Element of Management, Part I: Three Scenarios of Employee Disengagement, and Part II: The Platinum Rule. Both blogs focused on executives Silvia, Ophelia, and Felix, each [...]
Also tagged coaching, collaboration, competence, employee development, employee engagement, leadership, leadership development, management, management coaching, managing up, micromanagement, organization
Liz Alt Kislik is President of Liz Kislik Associates LLC. Liz brings more than two decades of customer-focused management experience to businesses of all sizes and segments. She helps managers address complex organizational problems, particularly in the areas of customer care and employee performance.
