Tag Archives: happiness
March 12, 2013 – 10:11 am
It’s amazing how much impact a single individual can have on an organization’s service or teamwork through a combination of personality and thoughtful action. That impact can’t be taken for granted, of course, but when you see it happen in front of you it gives you hope. Have you ever been somewhere and actually felt [...]
Also tagged behavior, communication, customer experience, customer service, motivation, performance, quality, relationship, service, success, teamwork
November 20, 2012 – 10:08 am
How should we celebrate Thanksgiving this year when so many people are still battling the aftermath of Superstorm Sandy? When some won’t be back in their own homes in time for the holiday and others have no possibility of ever again eating turkey in the homes they’ve known? When the Middle East may spin apart [...]
As this series has progressed, some of you have commented that you like the idea of increasing your own happiness as well as raising the general level of happiness in your organizations, but that you’re not sure — or, in some cases, you can’t see at all — how to go about it. It’s true [...]
Also tagged collaboration, communication, consultant, consulting, effectiveness, help, leadership, management, productivity, profitability, progress, support
So let’s say you’ve been working your way through this series and — whether you’ve sized up your boss’s level of happiness or you actually are the boss — you’ve decided that you’re going to take steps to be happier at work. One of the amazing things about happiness — not just rose-colored-glasses pretending, wishing, [...]
Most people want to feel at least a little bit in control, to have some say over how they spend their time and what they have to do — except for those folks who prefer to have absolutely no responsibility, who don’t like to have to think for themselves, who say, “Just tell me how [...]
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Liz Alt Kislik is President of Liz Kislik Associates LLC. Liz brings more than two decades of customer-focused management experience to businesses of all sizes and segments. She helps managers address complex organizational problems, particularly in the areas of customer care and employee performance.
