January 8, 2013 – 10:01 am
New Year’s resolutions often don’t work (see last week’s post, How to Keep a New Year’s Resolution Any Time of Year) because we get a little distracted, lose focus, lack persistence, or slack off. Sometimes we let events or other people’s needs get in the way. But all too predictably, once we stop keeping our [...]
Also tagged behavior, behavior change, change, development, good behavior, habit, overcoming negativity, progress, resilience, self-management, self-reflection, success
November 8, 2011 – 11:41 am
How many things can one manager do and be a good manager? What is full employment, not for a society, but for an individual? Here’s the backdrop. Daughter has been asking to have her ears pierced for as long as, well, for as long as she knew what it meant. Her doctor doesn’t do it, [...]
Last week, I made chicken soup again. If you read my earlier post about Fighting Fear with Chicken Soup, then you know what a big deal it was for me to make it the first time around. I couldn’t find my carefully written notes from the last time, but even so, it was easier this [...]
August 17, 2010 – 5:35 pm
I left the optician with several new cleaning cloths in hand, remembering the pleasure I felt as a child whenever I got a new pair of glasses (yes, I was an early four-eyes, from second grade on). If you’ve never needed glasses you can’t imagine what it’s like, after looking through clouds and haze and [...]
August 10, 2010 – 5:25 pm
It was almost like watching a train wreck of two separate cultures, or two sets of generational expectations. One was eager and striving, the other, dictatorial and autocratic, although cloaked in a sort of benevolent “we know what’s best for you” tone. Over the course of a four-day visit I observed as a small management [...]
Liz Alt Kislik is President of Liz Kislik Associates LLC. Liz brings more than two decades of customer-focused management experience to businesses of all sizes and segments. She helps managers address complex organizational problems, particularly in the areas of customer care and employee performance.
