Tag Archives: emotional intelligence

Epilogue: A Happier Ending to Workplace Dramas

For the last few weeks, I’ve been writing about various kinds of typical workplace dramas and their instigators: The eager beaver type who’s “Overwhelmed and Overreacting;” The intelligent, intense, easily triggered “Conspiracy Theorist;” The “Perfect Victim,” who’s always right and always suffering; and The “Messenger on a Mission,” who gains in self-importance by speaking for […]

Workplace Drama 4: Messenger on a Mission

Many workplaces have a person like Ermengarde, who’s an excellent worker and a dedicated employee in her own right, but often takes it upon herself to bring to management the concerns and complaints of other individuals and groups. Often someone like Ermengarde gets started down this road because she really does have a good relationship […]

Workplace Drama 3: The Perfect Victim

“I’m a victim! I’m a victim!” Have you dealt with someone who sounds like that — maybe not as clearly, but just as dramatically? For Perfect Victims, everything that goes wrong is the result of someone else being unhelpful or too demanding or getting in their way. Every suggested alternative only creates new difficulties for […]

Workplace Drama 2: The Conspiracy Theorist

Most human relationships involve subtext: What you see on the surface is rarely everything that exists. But if you’ve ever worked with someone like Englebert, you know how an innocuous comment about some administrative matter can suddenly plunge you into the organizational equivalent of a whodunit complete with mystery, intrigue, perhaps an edge of danger. […]

Workplace Drama 1: Overwhelmed and Overreacting

Last week’s post, Closing the Curtain on Employee Drama, gave an overview of why some employees chew on the workplace scenery and some thoughts about how you can shift their plotlines. This week’s headliner is “Valentina.” Valentina believes she has to get everything right or the entire system and her whole career will be at […]