Tag Archives: criticism
It’s so much easier to critique what you can see than it is to conceptualize something that doesn’t exist yet. Our ideas of the future are often vague, as if we’re trying to throw together a complex clay sculpture without an armature. Michelangelo said, “Every block of stone has a statue inside it, and it [...]
February 26, 2013 – 10:02 am
There’s always another point of view. In old fables about whether any specific event or circumstance signifies good luck or bad, the moral always depends on your individual context and outlook. I’m interested in hearing your point of view on the following story. Do you see a definitive right and wrong? Or a “righter” and [...]
December 4, 2012 – 10:04 am
We’ve all passed those storefronts where a succession of stores or restaurants open and close quickly and thought to ourselves, “That’s a doomed location.” Some employees seem to take on this kind of role in an organization. They’re moved from position to position and from department to department, even though no department really wants them, [...]
Also tagged behavior, change, communication, competence, employee development, leadership, management, organization, performance, performance pitfall, understanding, work, workplace
September 4, 2012 – 10:07 am
Let’s say you’ve identified a problem in your organization — something that’s not working well or isn’t working at all, something that you know should be fixed or changed. And let’s say you’ve already analyzed all the costs that the organization will incur if the problem continues, and what the benefits will be if you [...]
Also tagged behavior, communication, conflict, confrontation, cost, leadership, management, organization, outcomes, perspective, problem, relationship
August 14, 2012 – 9:59 am
We may talk about the importance of not making assumptions, but we all make them, automatically, all the time. We tend to believe that other people are more like us than not. This belief explains some of why you feel so outraged in a conflict situation, when “they” don’t do things, want, feel, speak, behave, [...]
Also tagged argument, assumption, behavior, communication, conflict, confrontation, differences, disagreement, interpersonal, leadership, management, organization, perspective, relationship
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Liz Alt Kislik is President of Liz Kislik Associates LLC. Liz brings more than two decades of customer-focused management experience to businesses of all sizes and segments. She helps managers address complex organizational problems, particularly in the areas of customer care and employee performance.
