As the boss, you’ve encouraged your people to work things out together, and you’ve tried to create an environment of congeniality and collaboration. You’ve also tried to address the underlying structural problems that often trigger conflict among co-workers. But folks are still showing up in your office telling you that you have to make a [...]
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About Liz
Liz Alt Kislik is President of Liz Kislik Associates LLC. Liz brings more than two decades of customer-focused management experience to businesses of all sizes and segments. She helps managers address complex organizational problems, particularly in the areas of customer care and employee performance. -
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