Tag Archives: compassion
No matter how important it is to take everyone’s feelings into account, it’s still not reasonable to expect tears, shouts, or clenched jaws in the workplace every day. Excessive or poorly directed emotions do get in the way of the work. So now that you’ve had some more practice coping with your own emotions (See [...]
February 26, 2013 – 10:02 am
There’s always another point of view. In old fables about whether any specific event or circumstance signifies good luck or bad, the moral always depends on your individual context and outlook. I’m interested in hearing your point of view on the following story. Do you see a definitive right and wrong? Or a “righter” and [...]
December 18, 2012 – 10:04 am
Perhaps the most frightening thing of all about the Sandy Hook School shooting in Newtown, CT is that the system worked. The guns that were used were legally obtained. Some might ask why any civilian would need to own a high-powered, semi-automatic rifle and two semi-automatic pistols, but whatever the reasons, the weapons were legally [...]
November 20, 2012 – 10:08 am
How should we celebrate Thanksgiving this year when so many people are still battling the aftermath of Superstorm Sandy? When some won’t be back in their own homes in time for the holiday and others have no possibility of ever again eating turkey in the homes they’ve known? When the Middle East may spin apart [...]
August 7, 2012 – 10:08 am
It’s almost shocking how many organizations avoid addressing persistent, draining problems — the kind of stuff that everyone is happy to discuss very privately, but never in public. And sadly, that’s often the way we operate in the rest of our lives, too. It’s normal to be “conflict-averse.” Most of us tend to try to [...]
Also tagged behavior, communication, complaint, conflict, confrontation, criticism, disagreement, interpersonal, leadership, management, organization, relationship, teamwork
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Liz Alt Kislik is President of Liz Kislik Associates LLC. Liz brings more than two decades of customer-focused management experience to businesses of all sizes and segments. She helps managers address complex organizational problems, particularly in the areas of customer care and employee performance.
