Tag Archives: collaboration
It’s so much easier to critique what you can see than it is to conceptualize something that doesn’t exist yet. Our ideas of the future are often vague, as if we’re trying to throw together a complex clay sculpture without an armature. Michelangelo said, “Every block of stone has a statue inside it, and it [...]
January 29, 2013 – 10:09 am
It can be very appealing to have an over-reactive person on your team because of their strong drive for accomplishment and their very quick response time whenever there’s a problem to be solved. But for all the upside, over-reactors can be very tough to collaborate with and even to manage. Because most have a need [...]
November 13, 2012 – 10:05 am
Another manager in a creative industry wrote in to ask why she should put up with a colleague who regularly throws hissy fits, all of which follow a similar pattern. The Hisser has a periodic and appropriate need for certain staff resources, but he never discusses them in advance. Then, because it’s so late in [...]
Also tagged behavior, communication, drama, group dynamics, intervention, leadership, management, meltdown, organization, priorities, relationship, teamwork
October 30, 2012 – 10:04 am
I heard from a middle manager who struggles with his manager’s unclear delegation and occasional absence of direction. His senior manager constantly shifts assignments, switching up what’s urgent today and what’s important tomorrow with virtually no notice — and does this so consistently that it almost feels as if the confusion is intentional. Middle likes [...]
September 19, 2012 – 10:04 am
It’s not enough to announce to your staff, “Just get it done!” Because either they will or they won’t. If a manager doesn’t communicate specifically enough, with a real understanding of how the job gets done in the real world, then it’s unlikely that the job will get done. And when the manager wonders why [...]
Also tagged competence, corrective action, employee performance, feedback, leadership, management, motivation, performance, performance pitfall, supervision, The Haggler, unintended consequences, values
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Liz Alt Kislik is President of Liz Kislik Associates LLC. Liz brings more than two decades of customer-focused management experience to businesses of all sizes and segments. She helps managers address complex organizational problems, particularly in the areas of customer care and employee performance.
