Before taking on a new coaching client, I asked his boss if she thought he really wanted to change. I told her I wasn’t interested in working with him unless he was willing to change... Continue reading
Leaders often find that it’s harder than they expected to get people to change their behavior—not only to ask them to change, but also to explain how to make the actual change. Many execs are... Continue reading
This article originally appeared on Forbes. From time to time, organizations face drastic challenges, whether they have to struggle to stay afloat or suddenly have more demand than they can manage comfortably. But even after any... Continue reading
About a month ago, I was interviewed by Jim Karrh, the consultant, coach, and discerning host of the podcast Manage Your Message. Jim recognizes that the way leaders manage their messaging makes a significant difference... Continue reading
I could hear immediately from my client’s voice that she was bothered. As a sales director with a solid track record, she doesn’t often sound distressed, but she did this time. She was expected to... Continue reading
“How do you actually work with the people you coach?” asked a senior human resources officer and prospective client. I explained a variety of scenarios based on my current roster of clients. “Everyone is different,”... Continue reading
This article originally appeared on Forbes. When I interview executives for corporate change management or improvement projects, they often talk about the feeling that they’re not making or seeing enough progress. Indeed, according to Gallop’s 2017... Continue reading
This article originally appeared on hbr.org. In family businesses, leaders sometimes make hiring and staffing decisions based on relationship and obligation as much as on competence and experience. After all, one purpose of these firms is... Continue reading
If your job is in the middle of an organization —as a senior manager, a director, an assistant VP, or even a VP with a couple of levels between you and the CEO — then... Continue reading
Why is it that leaders often believe they’ve given clear direction, while the rank-and-file remains practically unaware that there’s been any communication at all? I just got an email from a mid-level manager who’s in... Continue reading
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